• SAM Administrator

Experience Range 5 - 9 Years
Open

Skills Software Asset Management
Job Description
About Us
EVRY India and EVRY USA is a wholly-owned subsidiary of TietoEVRY — A leading digital services and software company. We offer a comprehensive portfolio of IT services and drive digital transformation across Banking & Financial Services, Insurance, Healthcare, Retail & Logistics, and Energy & Utility sectors. The organization has formed deep-rooted relationships with global enterprises, including Fortune 1000 companies, software firms (ISVs), and successful technology start-ups. Our knowledge pool and technical capabilities extend across new developments, re-engineering, application management, testing, and process support. We offer a comprehensive range of services, enabling business agility, growth, and innovation. EVRY India delivers IT services to a wide range of customers in the USA and Nordics through its global delivery centres in Bangalore & Chandigarh, India. EVRY India's process and project maturity is very high — the two offshore development centres in India are appraised at CMMI DEV Maturity Level 5 & CMMI SVC Maturity Level 5 and certified under ISO 9001:2015 & ISO/IEC 27001:2013. Our focus on quality and governance is evidenced by the long-standing relationships we have with our customers over our two decades of presence in the USA. We impact our client's business by optimizing domain knowledge, technology expertise with time-tested and robust engagement models. By introducing fresh insight and expertise, we help customers innovate new game-changing solutions and modernize their businesses to stay ahead in the competitive environment. About TietoEVRY Headquartered in Finland, TietoEVRY employs around 24,000 experts globally. With revenues of around USD 3.3 billion, TietoEVRY serves thousands of enterprises and public sector customers in more than 90 countries. Be it talent, speed to market, innovation, or cross-pollination of ideas across markets, TietoEVRY leverages India operations to compete globally.
About Company
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Roles and Responsibility

Responsibilities:

Providing technical leadership in the development, operation and continuous improvement of IT Asset management services

Consistently identifying the scope for better End user experience, service improvements and business development

Creating and maintaining a culture of continuous service delivery, ensuring that key systems are regularly analyzed, maintained, and improved

Strong knowledge of any of ITAM tools like SNOW License manager (SLM) software, FlexNet, Aspera & Miradore, MAP tool , Movere,

Discussing and sharing detailed reports with management on agreed schedule, including account performance reports

Developing service-related documents for both projects and continuous services

Gathering, Uploading, and managing legacy/Software license information in the SAM tool

To keep a regular track on software and hardware IT asset and analyze the gap (Monitoring the Tool)

Making sure stability on Business-as-usual activities by tracking tickets in the tool

Keeping a track of all Customer’s instances/portal and make sure the compliance status is on the green side

Following up with stakeholders - Daily basis tracking the changes impacting IT infrastructure software assets in coordination with CMDB team, server teams, SCCM/AD/SD team & software deployment teams.

Validating the inventory captured through the tool deployed against the inputs received

Ensure Software Inventory database feeds are complete and accurate.

 

We expect you to have:

At least 5-9 years in an equivalent large enterprise level IT function managing the lifecycle of Software asset management.

Experience from working in a customer-facing position and Knowledge of ITIL guidelines will be an advantage

Good knowledge and experience of SNOW License Manager, Flexera Management Suite, or any similar SAM tools in a Global Environment is mandatory

Experience in validating the database records and participation in customer Audits

Experience in Software Asset Management, procurement of licenses and its maintenance

Good Knowledge of MS Excel & Macros, For generating various asset related reports

Create Software compliance and related reports for major Vendors like Microsoft, Adobe and oracle and come up with advices and suggestions for Customers

Report frequently on status in multiple forums with facts, plans, and metrics

Work on major licensing model such as Microsoft, Adobe, (IBM, Oracle and SAP will be an advantage) and Server Side.

Facilitate the business needs for ongoing technical support and upgrade protection on selected software by ensuring that maintenance, support and upgrade protection renewals are managed/handled/ordering advance of their expiry.

Reconciliation between various data repositories to ensure consistency of all data

sources and quality

Day to day reporting and preparing weekly/monthly reports for higher management/Customer

Attachments

 

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